Shipping policy
Shipment processing time:
-
All orders are processed within 24 hours of being placed.
-
If there is any unexpected delay in shipping your order, we will notify you via email or phone.
-
India Warehouse: If we have the item in stock at our Indian warehouse, your order will be delivered within 2-5 business days once shipped.
-
International Warehouses (US, UK, UAE): Orders shipped from these locations will be delivered within 15-17 business days.
Shipment confirmation & Order tracking:
-
Once your order is processed, you will receive a Shipment Confirmation email with your tracking number(s). Please note that tracking information may take up to 24 hours to become active.
-
If you’re a registered user, you can log in and track your order directly from the Order History section in your account.
-
Create an account to securely manage your orders, track shipments, and keep your information safe,all in one place.
Delivery Process:
-
Once your order is received, we carefully inspect the item for quality before passing it on to our trusted courier partner. Your product is then securely packed and shipped to your address. If the delivery team is unable to reach your location or schedule a suitable delivery time, we’ll contact you directly to help resolve the issue quickly.
Cancellations :
-
You can cancel your order any time before it is prepared for shipping. Once the product is packed and ready for dispatch, cancellations will no longer be possible. If you've already made a payment and choose to cancel, a cancellation fee may apply depending on the product type.
Contact Us
If you have any questions, concerns, or inquiries, please feel free to contact us by using the details provided below:
Business Name: Cenzova
Phone: +91 9014041067
Email: info@cenzova.com
Address: 54-18-61, LIC Colony 2nd Lane, Vijayawada, Andhra Pradesh - 520008
Business Hours:Â Monday - Saturday: 9:00 AM to 6:00 PM
Time Zone: (GMT+05:30) India Standard Time (Kolkata)
Follow us:
 
 
 
 
 